At The Sustainable Space – Psychology & Supervision, we are committed to protecting your privacy and the confidentiality of your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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What information is collected?

In order to provide you with safe and effective psychological services and supervision, We may collect:

• Personal details (e.g., name, address, date of birth, contact information).

• Relevant medical, psychological, or professional history.

• Information provided by referring doctors, allied health professionals, or other relevant parties.

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How is your information used?

We collect and use your information to:

• Provide psychological therapy, or supervision services.

• Communicate with you and relevant health or professional contacts (with your consent).

• Manage administrative tasks and business operations.

• Comply with our legal and professional obligations.

 

How do we store and protect your information?

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure by using appropriate security measures. Only authorised staff have access to your information.

However, no method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.

 

Disclosure of information

Your information is treated confidentially. We will not share your personal information without your consent, except where:

• We are legally obliged (e.g., mandatory reporting, court order)

• There is a serious risk to your safety or the safety of others

• It is otherwise permitted or required by law

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Access and correction

You have the right to request access to or correction of the personal information we hold about you. Please contact us if you would like to make such a request.

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Website usage and cookies

Our website uses cookies and web analytics tools such as Google Analytics to improve user experience and understand website traffic. Cookies do not personally identify you and can be disabled via your browser settings if you prefer.

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Contact us

If you have any questions about this privacy statement or how your personal information is managed, please contact us.

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If you have concerns that we have not addressed, you may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

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